Privacy Policy

At FlipAEO, accessible from https://flipaeo.com, we are committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, how we process user data, and your rights under applicable privacy laws, including the General Data Protection Regulation (GDPR). By using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect and process the following types of personal data:

1.1 Personal Information (Provided by You)

• Email Address (for account creation and communication).
• Brand Information (company name, website URL, brand voice preferences for content generation).
• Competitor URLs (for competitive analysis and content strategy).
• Payment Information (processed securely via third-party payment providers).

1.2 Automatically Collected Data

• Device Information (browser type, operating system, and device details).
• IP Address & Location Data (to ensure service functionality and security).
• Usage Data (features used, session duration, and interactions).
• Cookies & Tracking Technologies (see Section 7).

2. How We Use Your Information

We process your data for the following purposes:

• ✅ Content Generation: To analyze your brand, competitors, and create strategic content.
• ✅ Account Management: To enable login, profile settings, and service customization.
• ✅ Payment Processing: To process subscription payments securely.
• ✅ Customer Support: To address inquiries and technical issues.
• ✅ Service Improvement: To improve our AI models and user experience.
• ✅ Security & Fraud Prevention: To prevent misuse, unauthorized access, or data breaches.

We do not sell or misuse your data.

3. Data Storage & Retention

• 📌 Account Data: Stored in Supabase until account deletion.
• 📌 Brand Profiles: Retained to improve content consistency across articles.
• 📌 Generated Articles: Retained for 30 days after creation for access and revisions.
• 📌 Payment Data: Not stored by us; processed by secure third-party payment providers.
• 📌 Logs & Analytics: Retained for performance monitoring but anonymized after 30 days.

If you request deletion of your account, we will permanently erase all stored personal data.

4. Your Rights (GDPR & Global Compliance)

If you are an EU/EEA resident, you have additional GDPR rights:

• 🔹 Right to Access: Request a copy of your personal data.
• 🔹 Right to Rectification: Correct inaccurate or incomplete data.
• 🔹 Right to Erasure ("Right to be Forgotten"): Request deletion of your personal data.
• 🔹 Right to Restrict Processing: Limit how we use your data.
• 🔹 Right to Data Portability: Request your data in a structured format.
• 🔹 Right to Object: Stop processing for marketing purposes.
• 🔹 Right to Withdraw Consent: If data processing is based on consent, you can withdraw it at any time.

📩 To exercise your rights, contact us at: support@flipaeo.com. We will respond within 14 days as per GDPR guidelines.

5. Data Sharing & Third-Party Services

We do not sell your personal data. However, we may share data with:

• AI Content Generation: AI providers for content creation and research.
• Cloud Storage: Supabase for secure data storage.
• Payment Processors: DodoPayments (for secure subscription processing).
• CMS Platforms: WordPress, Webflow, Shopify (for content publishing, at your request).
• Analytics & Performance Monitoring: To improve user experience.
• Legal & Compliance Reasons: If required by law or court order.

Each provider follows industry-standard security measures and GDPR compliance policies.

6. Google Services Integration

FlipAEO integrates with the following Google services to provide our core functionality:

6.1 Google Authentication (OAuth 2.0)

We use Google Sign-In to allow you to authenticate securely with your Google account. When you sign in with Google, we receive:

• Your email address (for account creation and communication)
• Your name (for personalization)
• Your profile picture (optional, for display purposes)

We do not receive or store your Google password. Google authentication is handled securely through Google's OAuth 2.0 protocol.

6.2 Google Search Console Integration

With your explicit consent, FlipAEO accesses your Google Search Console (GSC) data in read-only mode to power our content planning features. This includes:

• Search queries: Keywords that drive traffic to your website
• Page performance data: Clicks, impressions, CTR, and average position

Important: We access GSC data in read-only mode only. We cannot modify, delete, or submit any data to your Google Search Console. This data is used solely to:

• Analyze your current search performance
• Identify content gaps and opportunities
• Generate personalized content strategies
• Track the impact of published content over time

You can revoke FlipAEO's access to your Google Search Console at any time through your Google Account Permissions.

6.3 Google API Services User Data Policy Compliance

FlipAEO's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

7. Data Security Measures

• 🔒 Encryption: Data is encrypted in transit and at rest.
• 🔒 Access Control: Limited access to authorized personnel only.
• 🔒 Regular Security Audits: To prevent unauthorized data access.

However, no system is 100% secure, and we encourage users to take necessary precautions.

8. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on FlipAEO.

8.1 What Cookies Do We Use?

• 🔐 Authentication Cookies: Used by Supabase to keep you logged in after signing in via email or Google login.
• 🍪 Necessary Cookies: Required for basic website functionality and security.
• 📊 Analytics Cookies: Help us analyze site usage and improve performance.

8.2 Managing Cookies

You can control or disable cookies through your browser settings. However, disabling authentication cookies may log you out or limit certain features. For any questions regarding our use of cookies, contact us at support@flipaeo.com.

9. Children's Privacy

We do not knowingly collect or process data from users under 18 years old. If we discover such data, we will delete it immediately.

10. International Data Transfers

Since we operate globally, your data may be transferred to servers outside your country (including the US & EU). We ensure these transfers comply with GDPR, SCCs (Standard Contractual Clauses), and other international laws for secure handling.

11. Changes to This Privacy Policy

We may update this Privacy Policy to reflect legal, technical, or business changes. Any updates will be posted here with an effective date. Continued use of FlipAEO signifies your acceptance of the changes.

12. Contact Information

For any questions or privacy-related concerns, contact us:
📧 Email: support@flipaeo.com
🌍 Website: https://flipaeo.com