Refund Policy

The subscription contract discloses the tracked-question and action allowances before purchase. Checkout remains closed until the recurring payment-to-batch path has passed sandbox verification.

If FlipAEO cannot complete a paid cycle because of a confirmed service failure, contact support@flipaeo.com. We may retry, extend the delivery period, or refund the affected undelivered portion as appropriate.

A cycle recorded as delivered has made all of its selected drafts available as one complete batch. Publication is optional and does not determine whether delivery occurred. Fees for delivered cycles are generally non-refundable except where required by law.

Customer-requested cancellation takes effect according to the billing provider’s confirmed period-end state. Completing a cycle does not cancel the recurring subscription. Access continues through the paid period, and completed reports and delivered drafts remain available.

Report duplicate or unauthorized charges promptly. Approved refunds return to the original payment method; bank processing times vary.